• Change Management Consulting
  • Strategic Planning
  • Governance
  • Leadership Development
    • Individual Leadership Coaching
    • Talent Management and Succession Planning
    • Leadership Team Development
    • Leadership Transition
    • Leadership Workshops
      • Organizational Culture - Leading at Light Speed Workshop
      • Straight Talk®: Communication Styles Workshop
      • Straight Talk®: Decision Making Workshop
      • Straight Talk® Conflict Resolution Workshop
      • Team Building Workshop - The Habits of Highly Effective Teams
  • Performance Management
• Learning
  • Leadership Tools
    • Change Management Tools
      • Change Management Process
      • Six Key Factors in Organizational Change Management
      • A Guide to Ownership Transition
      • Change Management Principles - Three Principles
    • Communication Tools
      • Effective Business Communication
      • Four Effective Communication Skills
      • The Circle of Assumptions
      • Conflict Resolution - A Quick Route to Resolving Conflicts
      • Ground Rules for Productive Conversations
      • Group Consensus
      • Group Icebreakers
      • Inner Scripts
      • Tough Business Conversations
      • The Four Types of Intent
      • Developing Your Message Box
    • Core Values Tools
      • Developing Business Core Values
      • A Balanced Scorecard Example Tied to Core Values
      • Aligning Employees Around Organizational Core Values
      • How to Motivate Employees to Support Things That Matter
      • Company Core Values and We Statements
      • Aligning Behaviors with Corporate Core Values
    • Crisis Management Tools
      • Crisis Management Plan
      • Leadership in Times of Crisis
      • How to Prepare for the Business Crisis You Hope Never Happens
    • Decision Making Tools
      • The Five Types of Decisions
      • The GROW Model
      • Three Steps to Flawless Decision Making
      • Coping with Decision Fatigue
    • Governance Tools
      • Governance Best Practices
      • Governance Framework
      • Recruiting Effective Board Members
      • Three Habits of High-Performing Committees
      • Creating an Effective Advisory Board
      • A Guide to Robert's Rules of Order
      • Governance Development
      • Lessons for a Board President
      • Board of Directors Responsibilities
    • Innovation Tools
      • Four Key Factors of Successful Innovation
      • 10 Ways to Encourage Innovation
      • Innovation Management
      • 34 Ways to Encourage Intrapreneurship
      • Creative Flow and the Dynamics of Fear
      • Empowering Employees to Innovate
      • Training New Managers to Achieve Flow
    • Leadership Tools
      • Succession Planning for Partnerships
      • Best Practices for Professional Development
      • The Adult Learning Cycle
      • Leadership Styles
      • The 20 Leadership Qualities
      • Four Leadership Paradoxes
      • Leadership Roles
      • Operating Principles for High-Performing Organizations
      • Effective Meeting Management
      • Personal Leadership Development
      • Inter-Generational Leadership
      • Executive Development Plan
      • Best Interview Questions to Ask
      • The Six Stages of Individual Development
      • Individual Development Plan
      • Trust Need Matrix
    • Marketing Tools
      • Eight Ways to Expand Business
      • Evaluating the Business Potential of a New Product or Service
      • Five Tests of Sustainable Competitive Advantage
      • How to Build a Brand Triangle
      • New Market Entry Strategies
      • Pitching Your Business to Potential Investors
      • The Six Principles of Marketing Psychology
      • Working With the Media
    • Non-Profit Tools
      • Non-Profit Strategic Planning
      • Six Non-Profit Best Practices
      • 10 Responsibilities of a Non-Profit Board of Directors
      • The Evolution of Non-Profit Boards
      • Non-Profit Leadership
      • Optimizing Board Communication in a Non-Profit Organization
    • Organizational Tools
      • Seven Signs of Poor Organizational Effectiveness
      • 10 Keys to Organizational Success
      • Five Keys to Organizational Strategy
      • Organizational Life Cycle
      • Starting a Business Mentoring Program
      • Behavior-Based Interview
      • Employee Tuition Assistance Programs
      • Five Merger and Acquisition Strategies
    • Performance Management Tools
      • Corporate Performance Management
      • Performance Management Framework
      • Performance Scorecard
      • Employee Performance Management
      • Developing Management Standards
    • Process Improvement Tools
      • Eight Step Process Improvement Plan
      • Business Process Improvement
      • A Method for Solving Tough Business Problems
      • Issue Mapping
    • Strategic Planning Tools
      • Strategic Planning Process
      • Strategic Change Management
      • Business Strategic Planning
      • Non Profit Strategic Planning
      • Strategic Planning Definition
      • The Six Principles of Strategic Positioning
      • The Six Rings Strategic Planning Model
      • Organizational Vision: A Group Exercise
      • The Three Levels of Strategic Planning
      • Corporate Strategic Planning and the First Five Percent
      • Strategic Impact Matrix
      • Nine Types of Strategy
      • Strategic Thinking and Planning
      • Developing a Vision Statement
      • Vision Statement Examples
      • Developing a Purpose Statement
      • Defining a Competitive Strategy
      • Business Plan Template
      • Strategy Map
      • 15 Key Financial Ratios
    • Systems Thinking Tools
      • Three Challenges to Maintaining a Systems Perspective
      • Five Frames of Systems Thinking in Business
      • Systems Thinking Approach
      • Systems Thinking Examples
      • The Art of Systems Thinking Management
      • Systems Thinking Tools
      • The Benefits of Systems Thinking
      • Critical Systems Thinking Blind Spots
    • Team Building Tools
      • Five Charactertistics of High-Performing Teams
      • Building Effective Teams
      • Focus and Trust in Business Teams
      • Effective Management Teams
      • Team Building Icebreakers
      • Team Building Workshop
      • Stages of Team Development
      • The Team Checklist
      • Emotional Intelligence in the Workplace
      • Teams vs. Groups
  • Store
  • Leading at Light Speed©
    • The Book
    • The Survey
    • The Ten Quantum Leaps
    • Make the Leap to a High-Performing Organization
    • The Blog
    • The Newsletter
  • Straight Talk®
    • The Book
    • The Survey
    • Communication Workshops
      • Straight Talk®: Communication Styles
      • Straight Talk®: Managing Decisions
      • Straight Talk®: Conflict Resolution in the Workplace
    • Straight Talk® Research
    • The Newsletter
    • Frequently Asked Questions
  • Surveys
    • Leading at Light Speed©
    • Straight Talk®
  • Blog
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• Contact
  • Submit a Guest Post
• Overview
• Testimonials
• Case Studies
  • Change Management Case Study
  • Board Governance Case Study
  • Sacramento Municipal Utilities District (SMUD)
  • Sacramento Natural Foods Co-op Case Study
  • HSBC Case Study
• Client Engagements
• LRI Team
  • Eric Douglas
  • Karin Bloomer
  • Robert Emerson
  • Marcia Tennyson
• Speaking Engagements

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